Digital Health Checks & Customer Engagement Checks

Digital Health Checks

Today’s consumer will experience your dealership’s presence through multiple online channels. Digital Health Checks evaluate your dealer’s digital presence across website, Google Search, Google Business Profile, Reputation Platforms, and Social Media Platforms. Below is a listing of additional benefits of the program:

  • Wholistic view of Dealers’ Digital Landscape
  • Scoring created based on key consumer touchpoints prior to making a purchase
  • Tangible reporting available for dealer consultation
  • Criteria based off John Deere digital objectives and brand guidelines

Customer Engagement Checks

Consumers today demand an efficient, transparent process when researching and shopping online. Brands and retailers spend millions of dollars on marketing, trying to generate interest in their brand. A poor process at a dealership can cause a customer to lose interest immediately! As a result, we have developed a Customer Engagement Check that can identify opportunities within a dealership to ensure that customers immediately receive the correct brand introduction and efficient process at each dealership.

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